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Services and Student Responsibilities
Welcome. This handout is prepared to assist you in using the services of LSS.
SERVICES
- Tutor Services
- Academic Advising
- Accommodations for students with documented disabilities
- COMPASS testing accommodations
- Classroom and Test Accommodations
- Technology (e.g. Kurzweil, Dragon Dictate, Zoomtext, JAWS and CCTV)
- Learning Disability Assessment
TUTOR SERVICES
Tutor services are to assist you with understanding the concepts which are taught by your instructor.
- Tutor services are provided on a walk-in basis.
- Sessions are scheduled for 45 minutes. Arrangements can be made with the tutor for some additional time if no other student is waiting.
- Math pre-tests may be reviewed with a tutor. Tutors will not help you to "learn the test." Tutor services are to assist you with understanding the concepts which are taught.
- Take home tests are to be done by the student only.
- Confidential information, e.g. disability documentation, is not shared with tutors.
Student Responsibilities
- Students complete an intake form each semester.
- Students should come to tutoring sessions prepared with the assignment, syllabus, book and notes. If you are not prepared you may then be referred to a study area to prepare for the session.
- Students must be courteous to other students using LSS services.
Please make alternative arrangements with children and turn off cell phones/beepers while you are
at LSS to minimize disturbances to the tutors and students.
If you experience any problem(s) with services, please immediately notify the LSS staff. We cannot correct a problem that we do not know exists.
Your cooperation to help us continually improve service(s) is appreciated.
ACADEMIC ADVISING
Academic Advising is arranged by appointment.
ACCOMODATIONS FOR STUDENTS WITH DISABILITIES
Entry/Assessment (COMPASS) Testing
If you need accommodations are eligible to take the test in Learning Support Services, prior to testing
you must:
- Provide documentation of your disability. This information must be reviewed prior to testing and
your request for accommodations must be supported by the documentation.
- Call to schedule a time to take the test. Tests are scheduled according to availability of proctors and space.
- Request accommodations (reader/scribe, alternative testing, etc.)
- Meet with a Program Specialist if you are unsure of needed accommodations.
Classroom and Test Accommodations (e.g., interpreters, note takers, equipment)
- All students seeking accommodations must disclose the presence of a disability to LSS. Current medical or other diagnostic documentation of the disability and limitations is required.* You will be advised if services will be provided and/or if additional information is needed.
- Accommodation services will be provided by arrangement with the LSS office. Please make arrangements for the service in a timely manner. Accommodation requests must be in writing each semester for each class. At least two weeks notice is required to ensure that the service can be arranged. LSS will make every effort to accommodate requests. Requests which are late may result in delay of the accommodation.
- Immediately notify LSS staff of any changes in using a service, e.g. cancellation
(24 hours notice, if possible), withdrawal from a class, room number changes, etc.
If notification of absence is not received in two instances or there are more than two
last minute cancellations, the service may be suspended.
- Students are responsible to notify their instructors through a
confirmation letter from LSS of the need for accommodations.
This must be done every semester of enrollment.
- Students should seek all resources to assist with accommodations including vocational rehabilitation services for auxiliary aids, Recordings for the Blind and Dyslexic for reader services, etc.
- Immediately notify LSS (734-973-3342) if a service provider (interpreter, note taker) does not show at a scheduled time.
- Tests must be scheduled in advance and students are responsible for making arrangements with the instructor for delivery of tests.
*Current medical documentation is within 3 years.
Technology
A variety of resources are available to assist with reading and writing functions,
e.g. screen readers, print enlargers, scanning and reading text aloud (Kurzweil),
computer software programs for writing and voice input (Dragon Dictate) systems.
LEARNING DISABILITY ASSESSMENT
Please contact the main office at 734-973-3342.
Student Responsibilities
- Students complete an intake form each semester.
- Students are encouraged to discuss accommodation requests with their instructors and requests must be made in writing each semester to the LSS office. A letter of confirmation from LSS is to be given to the instructor by the student.
- If the student requests information to be released, a signed "Release of Information" will be necessary to give information to third parties, e.g. parents, guardian, spouse and other agencies.
- Understand that if the documentation that you provide is not sufficient to assess disability and accommodations need(s), you may be asked to submit additional information before accommodations will be provided.
If you experience any problem(s) with service(s), please immediately notify the LSS Director. We cannot correct a problem that we do
not know exists. Your cooperation to help us continually improve service(s) is appreciated.
Appeals about LSS policies or procedures or questions/concerns not resolved with LSS staff should be discussed informally by means of a meeting with the Director of Learning Support Services. If the complaint cannot be resolved with the Director, the complaint should be filed in accordance with Student Complaint Procedures
(Board of Trustees Policy Manual, Section 4095: Student Rights and Responsibilities).
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